- DESCRIPTION
This is our custom ordering page.....please contact me directly for more information.
Contact us (Customer Service, Enquiries etc) -
The best way to contact us is via the contact form below; we will endeavour to reply as soon as we can Mon - Fri 9am - 6pm.
Shipping
All deliveries within the UK are Free of charge for orders over £25
and only £2.49 below this!
If you want to check the shipping cost before purchasing from us, just contact us here - contact us
We also offer a 24 tracked option and a next day special delivery service* at extra cost if required.
and only £2.49 below this!
If you want to check the shipping cost before purchasing from us, just contact us here - contact us
We also offer a 24 tracked option and a next day special delivery service* at extra cost if required.
For European customers Only - We are not currently registered for IOSS so please be aware that there may be a customs charge to pay to get your item.
| UK | Shipping Fee | |
| Royal Mail 48 Standard | £2.95 | Free Over £25 |
| Royal Mail 24 Class Tracked | £5.95 | |
| Royal Mail Special Next Working Day Delivery Before 1pm Next Day * | £10.95 |
| Europe | Shipping Fee | |
| Royal Airmail Tracked | £15.95 | Free Over £120 |
| USA & Canada | Shipping Fee | |
| Royal Airmail Tracked | £24.95 | Free Over £120 |
| Australia & New Zealand | Shipping Fee | |
| Royal Airmail Tracked | £24.95 | Free Over £120 |
| Other Worldwide | Shipping Fee | |
| Royal Airmail Tracked | £24.95 | Free Over £120 |
All parcels sent International Tracked Service. Tracking number will be provided.
(Please note that you, as the buyer, are fully responsible for any customs duty taxes that are payable/due in your country. Obviously with the Covid pandemic & brexit, there may be delays with goods getting through some countries customs.)
Returns & Refunds
We here at Reiju like to be fair and open with our customers, so if you are not 100% satisfied with your purchase, you can of course return the product and get a full refund or exchange the product for another one for up to 30 days from the date you purchased it.
Any product you return must be in a re-saleable condition and in the original packaging if possible.
You will be responsible for paying all shipping & return costs for your item; unless the reason for the return is damaged goods within the 30 day returns period. Photographic evidence will be required in this instance.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping & admin costs will be deducted from your refund.
Please note that Advent Calendars are non refundable due to the significant time & effort involved in their creation.
Please contact us before returning an item within the 30 day period.
Please return to us at -
Reiju
Unit C
Williams Yard
Melbourne
Derbyshire
DE738JR
UK
For any queries, please email us at info@reiju.co.uk
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