FAQ's

What are your shipping details?

We offer Free UK shipping over £20 and only £2.49 below this, and Free Worldwide shipping over £100. Full shipping details here -
Shipping

What is your return policy?
We offer a 30 day guarantee on our crystals and gifts. You can find our return policy details here -
Returns

Do you offer discounts?
We do! We offer a 15% discount off your first order placed with us if you sign up to our informative newsletters, where you are the first to hear about new exciting products and collections. You can sign up from our home page. We also have special offers throughout the year so do keep a look out.

Where do your crystals come from?
Our crystals come from all over the world and we try our very best in making sure we source only ethically sourced crystals. Please check out this link here - Ethically Sourced Crystals

Do you do wholesale?

We always try and give our customers the very best crystals and service and believe our pricing reflects this. We are able to offer various discounts for bulk orders. Just contact us here -

Contact Us

What are your product sizing details?
All of our sizes are in cm and we always try our very best to make sure that sizes are as close as possible to the actual size of items shown in the product description. As crystals are unique; this can vary a little; so just contact us if your unsure. We're here to help you 😊.

You do subscriptions; but can i just buy a one off box?

Yes you sure can! You can a one off large or small box. Just see here for more details -

Subscription Info

Is making a payment on your site safe?

Yes it is. Always check a site for the padlock logo (top left of browser) as this ensures it is protected. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.